Will the file I send to BEC be kept in confidence?
Will you charge more if I have small hole sizes in your design?
Do you keep copies of our files for future orders?
What are your manufacturing capabilities?
How can I get the advantage of multi-design jobs from B.E.C.?
What are your drill sizes?
What is your MOQ?
Must I reply to your confirmation email before you commence production?
Will B.E.C. check if there are open or shorts in my design?
When will B.E.C. start production?
All fast turnaround orders received and verified by 4pm (Australian Eastern StandardTime) are put into the system on that day. Slow turnaround jobs are not always started immediately. They are scheduled by the ERP to run at a time when production is more efficient.
Can I change job specifications after the job has been started?
How can I track my order?
We use a specially designed ERP that controls the production completely. There is no production manager, supervisors or anyone deciding when and what jobs to run. Also, the system is setup so that jobs have to be logged by the operator for the next step to be able to be carried out. This information is all kept up to date in real time by the ERP which downloads an update to our tracking page as soon as any job in the factory progresses. This means that what you see on the website is the state of the job at that point in time. If our tracking page says your job is in drilling, you can walk into the drill room and you job will be there. After dispatch our ERP will email you the courier tracking number which can be tracked online at the couriers website.
Does B.E.C. provide any other services other than manufacturing PCBs?
How can you make your jobs so fast? Do you cut corners?
I have an urgent order (24 hours working time), can BEC do double sided solder mask and overlay?
Yes, we can do double sided solder mask and overlay including non standard colours, copper weights and material thickneses in 24 hours.
Some non standard materials may take longer to source. If you will need a board made in 24hrs that needs a special material let us know in advance so we can get the material before hand.